Friday, January 16, 2009

Hardware: High Failure rates on Seagate 7200.11 drives


I had seen inklings of this before, but now it's getting very close to official. Seagate 7200.11 1TB drives, primarily ones out of Thailand are bricking themselves with no warning. This typically happens a few months after the drive is installed, so we're seeing this get critical now that the drive has been out a while. This is on top of other firmware and related issues with the 7200.11 and ES.2 family. If you've got valuable data on a 7200.11 drive, be warned and get your backups sorted ASAP.

I don't know for sure whether or not the ES.2 1TB drives are affected or not, and if they are, to what degree. I've got my eye on both, as I manage both.

Since this failure is happening without warning, it's not clear yet how big this might be. We might be looking at the biggest batch of drive failures since...well, you know.

Seagate has recently cut its warranty on consumer drives to 3 years (in general) down from 5 years (across the board).

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