Wednesday, January 21, 2009

Seagate Drive Debacle, Take Two.

Seagate has now formally admitted that there is a problem. They even say so on their own support site. We're definitely looking at lots of drives affected, with what looks like all models of the 7200.11 and ES.2 affected. Seagate's got utilities up to detect the affected drives, but they don't have well-tested firmware to fix the problem before your drive bricks. What's more (and especially egregious considering the intended use of an ES.2) is that the detection and patching utilities are not only Windows-centric, but require the drive to be directly attached to a non-RAID SATA controller. Detecting, let alone fixing, nearline Enterprise drives is going to be a cast-iron b*tch.

On a lighter note, Seagate is reportedly going to be doing free data recovery on drives now that have bricked. That probably means just swapping the circuit board for one with a theoretical fixed firmware since the bits on the platters are just fine.

Does anybody have a catchy name yet for this disaster?

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